electronic communications 

Shareholders can now receive communications from us electronically. Not only are electronic communications cost effective, but there is also a lower impact on the environment because less printed material is needed.

In order to register, you will need your Shareholder Reference Number. Once registered, we will send you an e-mail notifying you each time a new document is made available. E-mail addresses will not be used for any purpose other than communicating with you as a Shareholder.

For more information on e-comunications, please contact the company secretarial department on 0117 970 8800.

To register for e-communications, you will need to sign up to the MITIE share portal at www.mitie-shares.com.

Communication options

As a result of the new electronic communications regime, there are now three main ways in which the Company can send or supply documents or information (including notices of meetings) to shareholders:

a) In hard copy;

b) In electronic form to individual shareholders who have agreed that the document or information may be so sent, and;

c) By making it available on the MITIE Group PLC website. A shareholder who fails to respond within 28 days of a request to receive documents or information electronically will be taken to have agreed to electronic communications. We will then notify such person in writing that the document or information is available on the MITIE website, giving the address and information on how to access the document.

Documents or information sent or supplied:

a) in electronic form, shall be deemed to have been received at the time the document or information was sent or supplied; and,

b) by means of a website shall be deemed to have been received when the material was first made available on the website or, if later, when the shareholder received, or is deemed to have received, notice of the fact that the material was available on the website. Shareholders have a statutory right to require that any document or information received electronically by a particular shareholder be sent by the Company free of charge in hard copy within 21 days of a request. Documents or information sent or supplied in electronic form must be sent or supplied in such a way as to allow shareholders to read it and retain a copy of it.